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Privacy Policy

This Privacy Policy describes how Alpen Pixels AG collects, uses, and protects your personal data when you visit or use our online platform, including our site. We are committed to safeguarding your privacy and handling your data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Data Controller

The data controller responsible for the processing of your personal data is Alpen Pixels AG, located at 10 Avenue de la Gare, Lausanne, Vaud, 1003, Switzerland.

Information We Collect

We collect personal data in several ways:

• Information You Provide Directly: This includes information you voluntarily submit when you contact us through forms on our site, subscribe to newsletters (if offered), or otherwise communicate with us. This may include your name and contact details.
• Information Collected Automatically: When you visit our site, we may automatically collect certain information about your device and usage of our service. This includes IP addresses, browser type, operating system, referring URLs, pages viewed, and dates/times of access. This information helps us understand how users interact with our service.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We process your personal data for the following purposes and based on the following legal grounds:

• To Provide and Maintain the Service: Processing is necessary for the performance of a contract or to take steps at your request before entering into a contract, or based on our legitimate interests in operating our site.
• To Respond to Your Inquiries: When you contact us, we process your data to respond to your questions and provide support, based on our legitimate interests in communicating with users or to take steps at your request.
• To Improve Our Service: We analyze usage data to understand how our service is used and to improve its content, features, and user experience, based on our legitimate interests.
• For Analytics and Research: We may use aggregated or anonymized data for analytical and research purposes to improve our services, based on our legitimate interests.
• To Comply with Legal Obligations: We may process your data when necessary to comply with applicable laws, regulations, or legal processes.
• For Marketing Purposes: With your explicit consent, we may use your contact details to send you marketing communications about our services. You have the right to withdraw your consent at any time.

Sharing Your Information

We do not sell your personal data to third parties. We may share your information with third parties only in the following circumstances:

• Service Providers: We may share data with trusted third-party service providers who perform services on our behalf, such as hosting, analytics, and technical support. These providers are obligated to protect your data and use it only for the purposes for which it was shared.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period varies depending on the type of data and the purpose of processing.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Data Protection Rights

Under the GDPR and applicable data protection laws, you have the following rights regarding your personal data:

• The Right to Access: You have the right to request copies of your personal data.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The Right to Withdraw Consent: Where the processing of your personal data is based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us in writing using the physical address provided below.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate our site, analyze its usage, and improve your experience. You can typically manage your cookie preferences through your browser settings to refuse cookies or alert you when cookies are being sent. However, if you disable cookies, some parts of our service may not function properly.

Third-Party Links

Our site may contain links to external websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our service is not intended for individuals under the age of 16. We do not knowingly collect personally identifiable information from anyone under 16 years of age. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child under age 16 without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us

For any questions or concerns about this Privacy Policy or our data practices, please contact us by mail at the following address:

Alpen Pixels AG
10 Avenue de la Gare
Lausanne, Vaud, 1003
Switzerland